Reporting, AI, system integrations and custom applications. I combine business understanding with hands-on development to turn your idea into a useful everyday tool.
Salesforce · Power BI · Google Apps Script · Supabase
01 / POWER BI & REPORTING
Your data. A clearer picture.
Built on experience in operational analytics and reporting: connect activity, working hours and feedback into a useful weekly view. Explore the dashboard demos or the automation behind the reporting.
The assistant retrieves the relevant instructions from the approved knowledge base.
◇Example article: updating an email address
REQUEST SUMMARY
Change of contact email
The customer wants to update their email address. No account change has been made.
◇Intent identified · action still requires review
PROPOSED RESPONSE
A draft grounded in the instructions
“Open Account settings, select Contact details and enter your new email address. Follow the confirmation steps shown in the app.”
◇Prepared draft · not sent
HUMAN REVIEW
Your team makes the final decision.
Check the instructions and the customer context. Edit the draft, approve it or hand the request to a specialist.
◇Review → edit → approve or escalate
Illustrative workflow, not a live AI service. Sample instructions and responses are fictional.
04 / EXPERIENCE
Business context. Hands-on delivery.
Corporate experience. Practical delivery.
Experience across large international business operations — including work on a project for a global leader in the travel industry — and the regulated fintech sector. A background spanning team leadership, operational analytics, reporting, process improvement and automation, applied to practical digital solutions.
FREE INITIAL CONCEPT
Your idea. A first tangible concept.
After a short conversation, selected projects receive one sample screen or workflow sketch, a first-version outline, and an indicative price and timeline.
No obligation to proceed. We agree the concept scope upfront; implementation and integrations are quoted separately.